Privacy Policy

Information We Collect

We may collect information you provide when creating an account, contacting us, or placing an order, including:

• Name, email address, phone number, and account information.
• Billing, shipping, order, and transaction information.
• Research-use, eligibility, or age acknowledgments.
• Technical information such as browser type, device information, IP address, and website activity.
• Marketing preferences when you choose to receive promotional communications.

How We Use Information

Information may be used to:

• Process and fulfill orders.
• Manage customer accounts and provide support.
• Send payment, order, shipping, and tracking updates.
• Maintain website security and prevent fraudulent activity.
• Provide product, batch, COA, and research documentation.
• Improve website functionality and customer experience.
• Send marketing communications where permission has been given.

Cookies & Website Technology

We may use cookies and similar technologies to maintain shopping-cart sessions, remember preferences, support account access, improve website performance, analyze traffic, and help protect the website from fraud or misuse.

Disabling cookies may affect certain website functions, including account access, checkout, and saved preferences.

How Information May Be Shared

We may share necessary information with trusted service providers that help us operate the business, including:

• Payment processors and financial-service providers.
• Shipping, fulfillment, and tracking providers.
• Website hosting, security, and technical providers.
• Email and customer communication platforms.
• Analytics, fraud-prevention, and performance services.
• Legal, accounting, regulatory, or government authorities where required by law.

Sunline Aminos does not disclose customer information unnecessarily and only shares information where reasonably required for business, security, or legal purposes.

Payment & Data Security

Payments may be processed through authorized third-party payment providers. Sensitive payment information is generally handled directly by those providers according to their own security and privacy practices.

We use reasonable administrative and technical safeguards designed to protect customer information. However, no online system or electronic transmission can be guaranteed to be completely secure.

Data Retention

We may retain customer, account, transaction, and communication records for as long as reasonably necessary to fulfill orders, provide support, prevent fraud, maintain business records, resolve disputes, and satisfy applicable legal or accounting requirements.

Your Privacy Choices

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information. You may also unsubscribe from promotional emails at any time using the unsubscribe option provided in those communications.

Essential communications related to your account, payments, orders, shipping, security, or customer support may still be sent when necessary.

Age & Eligibility

Sunline Aminos is intended for adults who meet all applicable age and eligibility requirements for purchasing research materials. Our website and research products are not directed toward children or minors.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technologies, or legal requirements. The most current version will be displayed on this page.